PRIVACY POLICY

Privacy Policy

Shalimar Smart City Sargodha is dedicated to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines the types of data we collect, how we use it, how we protect it, and how we comply with legal obligations.

1. Information We Collect

We collect various types of information when you visit our website, engage with our services, or sign up for communications:

• Personal Identification Information: This includes your name, contact information (email address, phone number), and home address.
• Non-personal Identification Information: This includes data such as your IP address, browser type, language preferences, and other anonymous data collected through cookies and similar technologies.
• Transaction Data: Information related to the services you request or purchase from us, including inquiries, feedback, or payments.

2. How We Use Your Information

We use your information to:

• Provide Services: To respond to your inquiries, process your requests, and provide you with information related to our offerings.
• Enhance User Experience: To personalize your experience and tailor content and advertisements to your interests.
• Communication: To send you newsletters, promotional offers, and updates about our services. You can unsubscribe from these communications at any time.
• Improve Our Services: We use the data to analyze and improve the functionality of our website and services based on user feedback and preferences.
• Compliance and Legal Obligations: We may use your data to comply with legal or regulatory requirements, resolve disputes, or enforce our agreements.

3. Data Protection

Shalimar Smart City takes the security of your personal information seriously and implements robust technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Sensitive information is encrypted using industry-standard protocols (SSL/TLS).
• Firewalls and Security Systems: We employ firewalls, intrusion detection systems, and other security tools to prevent unauthorized access.
• Access Controls: Access to personal information is limited to authorized personnel only, based on their job responsibilities.

4. Sharing Your Information

We do not sell, lease, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted partners or contractors who help us with business operations (e.g., payment processors, email service providers, IT support).
• Legal Compliance: We may share information when required by law, such as in response to a legal subpoena or regulatory requirement.
• Affiliates and Business Partners: To deliver our services effectively or offer joint services, we may share certain data with affiliated companies.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze website usage to improve the content and functionality of our site.
• Provide personalized content and advertisements.

You can disable cookies by adjusting your browser settings, but please note that this may limit your ability to use certain features of our website.

6. Third-Party Websites

Our website may contain links to third-party websites. These sites may collect data independently from us, and their privacy practices may differ. We encourage you to review their privacy policies before sharing any personal information.

7. Sharing Information with Government Agencies

As required by Pakistani law, Shalimar Smart City may provide your personal information to government agencies for legal or regulatory purposes. This includes cooperation with law enforcement in response to legal requests, court orders, or subpoenas.

8. Your Rights and Choices

You have the right to:

• Access Your Information: You can request a copy of the personal information we hold about you.
• Correct or Update Your Information: If any information is incorrect or outdated, you can request corrections.
• Delete Your Information: In certain cases, you can request that we delete your personal data.
• Opt-Out of Communications: You may choose to stop receiving marketing communications by following the unsubscribe link in any email we send you.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you choose to delete your account or opt out of communications, we will retain certain data to comply with legal obligations or resolve disputes.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after changes are posted indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

• Email: info@shalimarsmartcity.com
• Phone: +9248111222084
• Address: 2km Mall Road, Sargodha